Quality where are you??

Some years ago I bought a pair of brown sneakers at Coach, they were so comfortable that two weeks later I went back to the store and I bought another pair in black.

I use them over and over for about 6 years until I went to visit my daughter and she took a look at them and thrown them out. I complained that they were so comfortable and they still did not look that bad, nevertheless, she thrown them out.

Obviously my daughter and I went back to the Coach store to buy another pair, however they did not have them anymore. I did not like the ones they had now because you could really see the C’s, but they did have a pair in grey that the C’s were not so obvious, so I bought them.

After a few days I notice that they did not have the support that my previous shoes did. Within 4 weeks I bought inserts because by then they lost most of the cushioning and within three months they had a hole on the back by the talon.

I know by now you are asking yourself why I did not return them. Simple, I was not in the country any longer.

I replace them with a pair of ECCO, so far they still doing well, but I have not use them that much because I bought a pair of boots at Decathlon (sporting goods store) and they were not that expensive ($95) and they are just great. I can walk in them for hours at a time and my feet  and legs feel great. I have been using them every day until couple weeks ago when I came to Spain and now I am wearing my Havaianas (flip flops) every day.

While in London I bought a T-shirt in All Saints, I used it 3 times and it started to get little holes in the front of it. When I took it back to the store I was told that it has been happening a lot and they gave me my money back.

My point is that when I buy something in a store that it’s supposed to be good and pay good money for the merchandise, I expect the quality to be there. I can understand when you buy something in a cheap store and it falls apart, well, you get what you pay. But I am talking expensive stores, where the quality should match the price.

I am very disappointed with Coach and as far as it goes they lost a customer. Maybe I might try All Saints again, will see…